Cimco is recognized as a major voice and data solution provider which boasts of an enviable clientèle of large organizations including prominent government agencies and financial institutions. The company was incorporated in 1985 by Bill Capraro, Sr. and Bill Capraro, Jr. and it always had a focus on providing exceptional customer service. Slowly but steadily Cimco has achieved a surprising 98% customer retention rate. The company is currently aiming at taking its solutions to individual and small enterprises. It is known for its extremely experienced operations staff as it hires employees not only on the base of their skills but also on their people management. It solutions are often appropriate for complex telecom networks, companies in multiple locations, and companies requiring special attention. Cimco is known for its personalized solutions which it offers in  verticals like business data, voice, Internet, MPLS, and voice communications, and colocation solutions. The company also offers a bouquet of monitoring services along with managed firewalls and Internet access and monitored routers services.

Address and Contact Details

CIMCO Communications, Inc.

1901 S. Meyers Road, 7th Floor

Oakbrook Terrace, IL 60181

877.691.8080

Fax: 630.691.8788

Product Range

IP Talk (VOIP)

• IP Talk Hosted Solution
• IP Talk Trunking Solution

Data center services

-Colocation

-Managed servers

-storage

-application

Buisness continuity solutions

• netAssureSM
• SafePathSM Alternate Routing
• Business Continuity Planning Packages
• Basic Voice Package – Save 22%
• Enhanced Voice Package – Save 22%

Netselect Rapidrelay

• Integrated Voice & Data Solutions
• Internet Services
• MultiMeg
• DSL

Wiseeye

- MPLS/IP VPN

Securebiz

Voiceservices

Conferencing Solutions

Areas Serviced

Cimco offers its product range across United States and has significant operations in many states.

Pricing

Cimco offers customized solutions and pricing for a solutions varies according to the needs of the client.

To know about the pricing of a specific product one can directly contact Cimco

Senior Management Team at Cimco includes

Bill Capraro           Chief Executive Officer

Bill Dvorak               Chief Financial Officer

Margi Shaw              Chief Operations Officer

Dave Braner               Chief Information Officer

Mary Rodino              Chief Marketing Officer

Donald Versen            Chief Technology Officer

For more details on the management team please click here

Pros:

• Company focused on providing extraordinary customer care
• Person-to-person communications
• Live-answered phones 24×7x365
• Single point of contact account management person assigned to each customer
• Nearly 20 years of experience in the telecommunications industry
• Comprehensive package for all communications – tailored to customer needs
• Multiple carrier network flexibility
• Proactive local customer service and support team
• Single source for all voice, data and Internet communications needs
• Unparalleled level of knowledgeable people and technical expertise across services, suppliers and applications
• Company focused on long-term relationships with both customers and employees
• Company electronically bonded to the nation’s most reliable network infrastructure suppliers
• On-line billing management tool that is unsurpassed in the industry
• Competitive pricing and no volume commitments.

Cons:

• Incidences of dropped connections reported.
• Relatively high monthly cost to access its services than competitors.

Owing to its strong customer service ethos customer complaints are negligible